Treat their customers courteously & professionally! See Kara Cosby 👍🏻
I had a very good experience with the purchase of my vehicle.
Thank you Jeff Payne. One of the easiest and best experiences have had buying a car. I love my NX 300 and hope to spend many hours driving. Beautiful facilities and friendly staff.
Love, love, love Lexus Dealership! They are very impressive from start to finish! Salesman Joe Mays was excellent! Worked very hard to get everything I ask for, honest and very accommodating! Everyone is so friendly and welcoming! Would definitely recommend Joe and the dealership!
We bought a car from Edna who was so helpful, kind, and professional. She quickly inspired our trust and made the whole process fun and enjoyable without any pressure. I would definitely recommend this store.
Michael Champa was great to work with. Overall great service.
Awesome experience. Purchased a new RX350 using TMMK purchase plan. Was offered an extremely generous offer for my trade and had everything completed including test drive and was on my way in a little less than 3 hours.
If you in need of a car or suv go and see Brad or the group at Lexus of Lexington! Awesome group!
Awesome buying experience!
Joe Mays was awesome to work with. I recommend anyone wanting to buy a Lexus to look him up. He provided outstanding customer service and was very pleasant to work with.
Bought my first car through this dealership. Ty helped out a lot and I’d recommend him to anyone needing a car.
I had been looking for a particular Lexus RX 350 color combination for about a year. My sales rep, Ty Spencer was not only great, but continued to patiently keep in touch with vehicles he thought would interest me. He found it, but I had changed my mind on a newer model. Ty continually reassured me we would find my car. His persistence paid off. He let me know a car had been brought in that I might be interested in. I drove to the Lexus dealer and there was my car!! Thanks to Ty Spencer and Lexus of Lexington, I ...
We weren’t buying a new car but Joe Mays helped our used car purchase be as easy as could be! He answered every question promptly and he didn’t push for a huge upsale. We walked through the paperwork and wrapped everything up so I could get on the road. We haven’t bought outside our hometown dealer in over 10-years but Lexus of Lexington made it worth our time to travel 1.5 hours for a car! We would highly recommend!
Courteous, professional and pleasant experience. Our sales associate, Aaron Mabry, was exemplary! His agreeable personality, knowledge of the product, and willingness to work a “deal” led to a stress-free experience. This young man is an asset to your company.
Lexus of Lexington was great to work with! Steve Day, John Weaver and Kara Cosby were all great in helping me find the right car.
They were very kind and helpful in helping me purchase a van to use for my son’s medical appointments. They went out of their way to make us as satisfied as possible and we can’t wait to use the Sienna for years to come! Mr. Gonzalez was great to work with and I will definitely come back and recommend them for any purchase!
I came in to look at a Lexus, ended up trading my Camry and leasing a 21' ES! Lundin was great to work with, he listened and took note of what I was looking for and paired me with the right vehicle. This is my first Lexus after 3 Toyota Camrys. After the test drive I was sold. Very happy with my decision! I had great experiences with each person I encountered with Lexus Of Lexington. Tyler made financing quick and easy and Lorri helped me get acclimated with my new car. I can't say enough positive things about the staff ...
Jeff Payne helped me look at cars without pressure. I knew what I was looking for told him I was n no hurry to purchase. He did not rush me. Joe Mays had great follow through and was very attentive to my many questions. He was courteous and most accommodating. He expedited the process and worked tirelessly to get my purchase finalized. Laurel McKinley was thorough and explained everything in understandable terms. She welcomed request for future assistance. She appeared very available for service.
Javier was the absolute best, very knowledgeable and patient while we made our decision! The entire experience was the BEST I’ve ever had with buying a car especially such a high end vehicle! I’d recommend anyone looking for a New Lexus to go by the dealership and let them sell you a fabulous new car
Kara was great
Great people!! Jeff, Taylor and Lorrie were fantastic!! The service was outstanding. This is the reason I buy from Lexus of Lexington.
Dwayne was my rep and provided excellent customer service. He acted in my best interest and listened to what I wanted in a vehicle. In addition, they gave me more than fair amount for my truck trade-in. The result, I drove home that night in a GX460. Thank you Dwayne.
Never had such an easy, simple trade ever. No hassle, no one was pushy trying to make us buy extras we didn't want. In and out with my new car and done, it was fantastic. Would go there again.
Good dealership with knowledgeable and helpful staff.
Absolutely fantastic joe Mays was simply exceptional !! I would recommend your dealership highly. Everyone was so helpful. Tyler Medina was very very helpful I felt as if you really cared about what I purchased and laur El McKinley was very patient with an way over 50 client.
Excellent sales and staff . Thank you John thank you Taylor and thank you Lorri. Seamless transaction. Five thumbs up!
I purchased my second vehicle from lexus of Lexington last weekend and I will tell you, it’s the best experience you can have buying a car! They literally pamper you from start to finish! They made sure we were fed from their food bar, they laminated our new insurance cards, let us take the car home to make sure it’ll fit in our garage, and they even had a play area for the kids! 10/10!!!
I have purchased and have had serviced several vehicles at Lexus of Lexington over the years and I have nothing but positive things to say. The staff is absolutely fantastic and they have always made me feel comfortable. The facilities are second to none and overall, I would recommend to anyone looking for a luxury vehicle and a great customer experience to go to Lexus of Lexington. Huge shoutout to Blake Carlson, Steve Day, Brandon Moran, Dave Thomas, Jeff Payne and Lori Terry for everything!
This is our seventh Lexus we have purchased or leased with Lexus of Lexington since 2002. The cars are wonderful and Dave Thomas has been our sales person all these years. He has always treated us with respect and tried to help us get a fair deal. Since Dave is no longer he sales, Dwayne Bernitt was our primary sales person but Dave looked in on us. We love the new ES 300 hybrid.
One of the smoothest car purchases I’ve ever made! The staff was above and beyond. Every single person we interacted with was wonderful
James Henderson was very helpful and professional and got everything done in a timely manner
Everything!! Great staff and an awesome sales Team!! I would definitely recommend Lexus of Lexington!! Lundin Ballard was so great!!
I had a fantastic experience at Lexus of Lexington! From the very beginning they were courteous, informative and very supportive of my requests. My salesman(Dwayne) was so nice and helpful, reaching out to me with all the resources he could offer. The entire staff was so energetic and friendly, made the experience even more personal. I highly recommend LOL..I’m in love with my new ride!!
Phenomenal Customer Service Jeff helped me find my dream car, and even though I was buying used under $15k, he treated me no different then if I was buying something 5 times as much. Everyone was so pleasant, my salesman wasn’t pushy in the slightest.
Lexus personnel are friendly and are not pushy. They helped me get the best trade in on my car and spent what ever time was needed to show me all the bells and whistles on my new car.
A great experience - honest, straightforward sales/technology/finance staff - a pleasant car-buying experience, as it should be.
I Just got a new Lexus. I have been a mercedes fan for last 3 cars. My sales person was great, His name was Joe May. They gave me a great price. Love the features with my NX300.
Had a Great car buying experience. My salesman was Ty Spencer and can't recommend high enough. Work on all aspects of finding me the exact GX460 I wanted and kept me informed on delivery. Also took care of all the paperwork and my request for accessories being ordered and installed. All in all a great car buying experience!
Active military stationed out of state, bought a used car here. The car was in great shape, the sales folks worked every angle they could to get me the car I wanted. Would definitely buy from here again, given the opportunity.
Awesome overall experience, the whole staff was friendly and professional. No time was wasted and everyone there helped make the process of buying a new car as smooth as possible.
Great experience! My husband and I have purchased many vehicles over the years, but have never had this kind of customer service before. Joe Mays is “aMaysing!” They couldn’t have done anything any different, or better! Love our RX350 too btw.
I moved from California to Lexington 3weeks ago. My experience at Lexus of Lexington was absolutely fantastic! Before arriving at the dealer I had emailed asking about some specific inventory and was extremely helpful and responsive. As soon as I got to the dealer, everyone was very nice and attentive. Aaron Mabry showed me a couple of options that fitted my needs and budget. Lexus cars are great and this dealer cares customers and its staff only make them better.
I'm so happy to be part of the Lexus Family!!
Lundin was very knowledgeable and followed up well. Enjoyed the purchase process and would highly recommend to others.Taylor was great with paperwork as well. First Lexus, great car!
So pleased with our cars
We really appreciate the time Jeff Payne took with us to show such a great selection of cars! I love everything about my RX350! Lexus of Lexington is fantastic!
Staff is very knowledgeable about their vehicles, very friendly and go out of their way to make to make sure things are done right. Dealership very clean and well maintained and staff very professional. Would highly recommended Lexus of Lexington, I will do business with them again and recommend them to anyone else looking for a car.
I must say!!!!! This dealership is top notch and hands down the best dealership I have ever dealt with !!!! Very courteous and professional!!!!!! The selection is great and the service will surpass your expectations!!!! My salesman Dwayne Bernitt!!!!!! The most professional and helpful salesman I have ever !!!! Bought a car from !!!! An all round guy buying experience!!!! If you are looking for good service and a professional environment to buy a new or used car. Please visit Lexus of Lexington!!!!! Don’t waste your time anywhere else !!!!! A honest and professional dealership!!!! That’s Lexus of Lexington!!!!!
My experience at Lexus of Lexington was absolutely fantastic! Before arriving at the dealer I had emailed Jeff Payne asking about some specific inventory and he was extremely helpful and responsive. As soon as I got to the dealer, everyone was very nice and attentive. Jeff showed me a couple of options that fitted my needs and budget. I ended up buying with them and have no regrets at all. Lexus cars are great and this dealer and its staff only make them better.
Lexus of Lexington treated me very well! The service was superb! Michael Champa was patient, very helpful, and an all around a good guy! I would definitely recommend him if you are looking for a car! And I cant forget the finance and electronics team. They taught me all about the features of my car and signing my life away wasnt too bad...ha! I love my Rx350! Thank you Lexus!
I have never been treated as well anywhere as I was at this dealership. Very efficient, caring, top notch dealership.
Excellent experience at Lexus of Lexington. Jeff Payne was so friendly and helpful. He made everything goes by so smooth. We love our new car. Thanks again!
I have nothing but great things to say about my experience with Lexus of Lexington. My salesman was Lundin Ballard. Despite my hesitancy and indecisiveness he was very patient and understanding. At any point did I feel pressured to purchase!!! They have definitely gained a customer for life.
We will definitely come back to Lexus of Lexington when purchasing another vehicle ❤️
Good Service/ very friendly staff
Javier De LaRosa Gonzalez was so helpful in making our decision and made this go by so smooth. Hes the best! The staff- so friendly and made us feel so comfortable! So glad we're part of this Lexus family now.❤️🤗
Excellent service, friendly staff and very efficient from start to finish.
There are 2 gentlemen I have to recommend to anyone buying a Lexus. Brad Pollard was the ultimate professional as well as his Manager Steve Day. They both went above all expectations to make my buying experience a pleasant one, and I can't thank them enough. 😊 I love my Lexus!
Lundin Ballard at Lexington Lexus was great to work with! Not only is he a saint for being patient due my indecisiveness and going along with my elaborated thought process. He answered every question under the sun that I had (no matter how goofy). Lundin was dedicated to providing THE BEST customer service possible and made sure you were his #1 priority. Upon my decision to purchase, the Lexus staff went above and beyond to take care of absolutely everything and make the dreaded car buying process a breeze. By the time we finished the paperwork, the team did everything behind ...
Excellent experience all around. Jeff Payne was great, answered all of our questions, and addressed our concerns with courtesy and professionalism. The entire staff was very helpful and made the process a breeze. Highly recommended!
Matthew was great to work with! I had a air conditioning problem. He had it diagnosed, part order, me in a lender vehicle and then delivered my car at home after a long work week. That’s why I drive a Lexus, the customer service is top notch!
Great place to buy a vehicle.
From start to finish, Steve Day and Brian Pollard were ultimate professionals, and they made everything seem so easy, even with all my questions and concerns. Totally top notch! I give them 10 stars, and recommend them to anyone looking for a Lexus!
I enjoyed my experience from start to finish. I’ve leased and purchased from many good Dealerships but this experience is much better in comparison! Lexus of Lexington does a spectacular job of making you feel comfortable at all times and they pride themselves with a wonderful product and even better customer service. My only disappointment is that I waited this long to give them a try and purchase from them! If you are on the fence about giving Lexus a try you have to do yourself a favor and stop in and drive a Lexus and experience the hospitality ...
I bought a pre-owned GX 460 last week. The day after my purchase I noticed an issue with the vehicle. I reached out to the dealership. Upon learning of my dissatisfaction, Blake, the General Manager, quickly reached out to me in hopes of resolving my issue. I went back to the dealership and Blake, Joe, Steve and Ty went above and beyond to make sure they had a happy customer. Most dealerships will not match their level of customer service. Do yourself a favor and check them out for your next Lexus purchase!
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